Page 6 · ReturnsReturns watch In this edition
Returns

Check risky COD orders before they leave the shelf.

Every cash-on-delivery order is scored for return risk before it is packed. You see why it was flagged and a suggested next step, and you decide what happens to it.

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COD return risk
Flagged 37Cleared 214
#MSH-99820 M78
Pin code with high COD refusal · 2 past refusals on this number · first order
Confirm by callOffer prepaid discountShip anyway
#FK-OD3402 F46
Order placed 01:40 am · address missing landmark
Confirm by callOffer prepaid discountShip anyway
#WEB-10511 W12
Repeat buyer · 4 delivered orders · prepaid history
Scores are advice. You decide every order.
Fig. Flagged COD orders with the reasons and suggested actions.
Before dispatchWhen the check happens
0Orders cancelled automatically
Per orderReasons shown with every score
TrackedReturns and RTO in profit
Capabilities

What returns watch does

Score cash-on-delivery orders for return risk before dispatch, with suggested actions like a confirmation call or prepaid discount. Vasukart never cancels an order on its own.

Risk score

From pin-code refusal rates, buyer history, order time, value and address quality.

Clear reasons

Every score lists why it was given, so your team can judge it quickly.

Confirm by call

Put the order in a call list for a quick confirmation before packing.

Prepaid nudge

Offer a small discount to switch to prepaid, with a payment link.

Return reasons

Record why parcels come back and spot SKUs with sizing or quality issues.

RTO cost

See the real cost of returns per channel and pin code in profit analytics.

Step by step

How a flagged order is handled

01

Score

The COD order is scored as it lands.

02

Flag

High scores appear in returns watch with the reasons.

03

Act

Your team calls, nudges to prepaid or approves.

04

Learn

Delivered and refused outcomes improve future scores for your store.

Advice, never automatic

  • Return-risk scores are advice; Vasukart never cancels an order on its own.
  • Buyers are never told they were scored.
  • Scores use your own order outcomes and delivery data, not protected personal traits.
  • You can switch returns watch off for any channel.
Questions

Returns, answered.

Q.01Do you cancel risky orders?

A.No. You decide. The order waits in returns watch until someone on your team chooses to call, nudge, ship or cancel.

Q.02Does it work for prepaid orders?

A.Returns watch is built for cash-on-delivery, where refusals cost the most. Prepaid returns are still tracked in reports.

Q.03How soon does scoring get accurate for my store?

A.It starts with general signals from pin codes and order patterns, then learns from your own delivered and refused orders over the first few weeks.

Also in this editionContinued
Page 7

Profit analytics

True profit by SKU, channel, campaign.

Read page Page 2

Orders

Every order from every channel, one list.

Read page Page 3

Inventory

One stock count, no overselling.

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ClassifiedsBack page

Lost

One weekend, spent copying stock counts between seller panels. Finder may keep it. Seller has moved to shared stock.Box 03 · Inventory

For sale

Five browser tabs, barely used since orders arrived in one list. Owner now packs from a single pick list.Box 07 · Orders
Wanted

Sellers tired of five dashboards. Apply within.

Tick where you sell today. We will connect them on your trial, so your first front page is printed with your own orders and stock.

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Found

₹38,600 of ad spend that looked profitable until returns were taken out. Claim it in the profit report.Box 12 · Analytics

Notice

Risky cash-on-delivery orders will now be checked before dispatch, not after the parcel comes back.Box 19 · Returns